Volunteer with Us

Volunteers Make this Community Work

  • This is a volunteer-run community, with more than 100,000 hours of volunteer work already put in.
  • We volunteers work so hard because we care about creating a private safety net for millions of people who have been laid off or let go.
  • We can't provide unemployment insurance – that's the government safety net, but we can provide what the private sector (and product community) does best: innovate a process that is *much* better than the conventional job search.

Benefits

  • Part of a great team
  • "Give back" and support others – that's the "invisible heart" that Phyl talks about.
  • Do something positive in the midst of a tough economy and a topsy-turvy world

Options

  1. Moderate a JSC
    If you are a job seeker who has applied to join a JSC...you can volunteer to moderate that JSC - that will get you matched faster and improve your job search (moderators get more free training and support from us). Reply to the registration email you got to tell the team you want to moderate.
  2. Recruiter Network
    If you are a recruiter and want to donate a few hours a month to providing free advice to JSC members (helping the figure out their Candidate-Market Fit), then apply.
  3. Amplify job seeker voices
    This is an easy volunteer job. You'll get an email from us once or twice a week with posts from JSC members to go amplify.
  4. Salesforce Admin Volunteer
    We are looking for experienced Salesforce admins who can help us scale this program. If you know Salesforce well, including how to develop/maintain flows, then join us.
  5. Job Mission w/OKRs Evangelist Volunteer
    The role of this volunteer is to develop a campaign to evangelize one of the most powerful tools for interviewing and negotiating (but is the least used of the Never Search Alone toolkit) *in* the Never Search Alone community.
  6. Book Marketing Volunteer
    Never Search Alone is looking for a volunteer book marketer who can help 10x sales of Never Search Alone.
  7. NSA Recruiter Network Volunteer
    We're looking for someone to help manage and run our recruiter network.
    The recruiter network is a vital part of the Never Search Alone program. It strives to connect JSC members working on their Listening Tour to recruiters who can help them with their Candidate-Market Fit.
  8. PR/Social Volunteer
    You will work with our PR lead to develop, implement, and track a social media strategy. We want to raise awareness of this FREE program and share some of the positive experiences our members have had.

Core Team

This is the core team of volunteers who have made a two-year commitment to building the Never Search Alone community. (If you want to join this team, then sign-up for the NSA Newsletter where Phyl posts core team opportunities.)

Please thank these amazing folks.

Emily Teter – Never Search Alone Volunteer Team Lead

I’m a product manager and Collaborative Gain member. I work with Phyl to run the volunteer team as well as the team lead for placing job seekers in Job Search Councils.

I was a designer, front-end developer, and Product Design leader in my past life. Now I am a results-driven Product Manager that is passionate about contributing to high performing, accountable teams that focus on best in class digital solutions driven by user feedback while moving the business forward.

Tamara Adlin – LinkedIn Live Host, New Member Orientation Host

I am the host of the LinkedIn Live “Power of Job Search Councils” bi-weekly broadcast. We cover the basics of Never Search Alone and feature a guest to talk about the value of Job Search Councils and encourage people to join. I’m also the host of our bi-weekly Orientation sessions for new Job Search Council applicants and members. I helped create the Participant Workbook with other volunteers to make it easy for council members to find and use our support materials.

I have known Phyl since the early 2000’s when I was at Amazon. I created Adlin, Inc., in 2005 and have been consulting and advising early-stage startups, and bigger companies who want to behave more like startups, ever since. I’m a user experience OG, strategy expert, author, and coach.

Omar Corona – Ongoing Moderator Training and Support Host

I host the Never Search Alone community’s JSC moderator calls, where I facilitate conversations among over 100 moderators. I also lead weekly meetups for the product community within NSA. Additionally, through my facilitation practice (Orchestra), I am working with Phyl and the volunteer team to organize strategic priorities for the growth and advancement of NSA’s mission and find new opportunities to better serve its members and continuously improve operations.

Jessie Jackson – NSA LinkedIn Group Manager

As a volunteer group manager for Never Search Alone, I have the incredible privilege of welcoming new members- and sharing some of the free resources we offer to help get your job search started!

I live and work from home in New Jersey, as a senior consultant and practice lead with the Digital Strategy group at OSF Digital. Before starting a consulting practice, I led digital innovation and ecommerce for over 20 years, for companies including Victoria's Secret, Bare Necessities, J. Crew and the Vitamin Shoppe. I volunteer on the weekends at a non-profit horse farm nearby that does equine therapy for veterans. Bonus: I get to hang out with the horses.

Amy Love – Slack Administrator

As the Slack administrator, my goal is to Empower and foster a vibrant and inclusive community within our Slack channel, ensuring members feel engaged, supported, and connected.I am a seasoned User Experience Designer with over 20 years of experience in the SaaS tech industry, including 7 years in leadership roles. Throughout my career, I have excelled in creating user-friendly products that people love. Outside of my professional life, I reside in Santa Barbara with my husband, daughter, three dogs, and three cats. Away from work, outdoor activities with friends and family energize me and inspire my pursuit of harmony in design and life.

Sara Meis – LinkedIn Live Co-Host, Member Engagement

As a dedicated marketing and business development professional, I'm grateful for the opportunity to help build a supportive community and facilitate connections for those who are navigating the challenges of unemployment through the lens of the Never Search Alone method. Drawing inspiration from the Never Search Alone book's proven job-seeking methodology, I help to foster engagement within the community and moderate bi-weekly LinkedIn live sessions. By guiding discussion, answering questions, and sharing links to valuable resources, I aim to empower community members as they progress through the transformative steps of the Never Search Alone process. I'm a passionate people connector with a broad skill set in marketing, business development, and client engagement. I've known Phyl Terry for about 5 years and had the opportunity to contribute to the MANY drafts his book, Never Search Alone, went through during its development. At that time, I myself was a mid-career change job-seeker and owed much of the success in my new position to the support I found in his book. It's an honor to be able to give back to this highly-talented community in my small but mighty volunteer role!

Shaun Penrod – Moderator Orientation Host

I facilitate the New Moderator Orientation. The New Moderator Orientation is designed to help new moderators prepare for meeting 0 and 1 of their JSC by sharing best practices and answering questions. The goal is to alleviate the overwhelm people feel when they volunteer to moderate a JSC so they can fill out the role with confidence.

After seven years of active duty Navy service, I jumped in with both feet into the online business world, quickly becoming an expert at digital marketing and online lead generation. After freelancing for several years, I now help growing businesses prepare to sell. I was fortunate to find the Never Search Alone community when I stumbled onto a LinkedIn live during a protracted job search.

Christoph Steinlehner – Website

As the web admin, I design and maintain this site, helping to keep the JSC community updated and connected. If you find a bug or something to improve, please feel free to reach out.

Aside from supporting this community, I help Product Managers and Leaders to navigate challenging situations as a Product Coach & Consultant.

Steve Cook – Recruiter Program Manager

I lead an amazing group of volunteer recruiters who provide feedback to members of Job Search Councils. The program is designed to help Job Seekers who don't have their own recruiter contacts refine their Candidate Market Fit and their job search approach. We match the Job Seekers with an appropriate recruiter, then make an introduction so they can have a free, 30 minute call with the recruiter.

Aside from NSA, I'm an Executive Coach and a Product Management Coach. I work with tech executives and their teams to help them achieve elite performance. I love what I do, and I bring over 25 years experience as a product leader, entrepreneur and executive to every engagement.

Ioana Dayagi Stamate – JSC Volunteer

I’m excited to support Never Search Alone by creating clear and helpful Notion Knowledge Management Guides for participants and moderators, making it easier for everyone to navigate their job search journey. I also lend a hand with the JSC kick-off and members matching. With over 15 years of experience in product management leadership within the payments and SaaS industry, I bring a strategic and data-driven mindset to my volunteer work.

Being part of NSA has truly shown me the amazing power of community and the strong connections that grow from working together. I’m based in San Francisco and always happy to share my job search experiences or professional insights with anyone who might benefit.

Leone Merchant Benell – JSC Volunteer

I manually match the US and Non US JSC applications that are not matched through SalesForce automations.

I joined NSA as a volunteer in 2025. My experience with NSA was as a JSC member in 2023 ( JSC #703 ) . I joined a fast seeking group with a mix of Product, Finance, Sales/CS, UX backgrounds. Everyone showed up, did the work, shared, held each other accountable, and were not afraid to be vulnerable. This framework helped me stay organized, and focused. I had access to a massive network, I was not alone in my job search. I continue to spread the word about NSA today.

I work as a Brand Manager for Avery Dennison, Apparel Solutions. I absolutely love my job and my team.  Every day is new and interesting and I am grateful to have found such a good fit. I live outside of Boulder, CO with my husband Kirk and our dog Nova.

Bageshri Ghate – Volunteer Coordinator

I lead recruiting efforts to bring in new volunteers and help facilitate communication across the team. As a former Collaborative Gain member, I’ve experienced the power of asking for help and being part of a trusted community, which makes volunteering with Never Search Alone especially rewarding.

Professionally, I spent eight years as General Manager of the Cars division at U.S. News & World Report, leading its growth and strategy. I now serve as an internal consultant at the company, providing expertise in digital business and product management.  I previously have worked at The Washington Post and United Airlines.

Phyl Terry – Author and Community Organizer

I’m the author of Never Search Alone and chief community organizer — more about me.

Portrait of Phyl